Over 40 Years
Product customization is the key to serving our customer base successfully. We understand that not all of your customers want exactly the same thing or use your products in the same way. Product customization is essential for delivering a fitting solution to each segment of users, and can therefore be more efficient or effective in use.
There’s no denying that customization can be more expensive affair because it takes time and money to offer multiple versions of the same product. But because we can work from a wide assortment of products that is build up since 1981 our development team can dedicate resources to building out new customization options more easily. This lowers the risk factor and we can use the original drawings and ideas, which saves a lot of time.
The most important questions to ask when considering customization is “who are our customers?” and “what do they really want?” For us this questions is exactly what lies at the base of our operation. Thinking in solutions rather than in sole products only.
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Are you looking for solutions for a project at hand? Consult one of our experts and use our long standing experience.
Over 40 Years
Ever since 1981 we are providing life science solutions...
1981 UNO is registered at the Chamber of Commerce
2008 Introduction UNO transponders and readers
2009 World’s smallest implantable ISO transponder
2010 Most complete anesthesia program in the market
2013 Introduction of surgical mouse monitoring
2015 Launch of integrated scavenging and weighting unit
2022 All new website!
What is the easiest way to order standard products?
Does UNO have all standard products in stock?
Are products only delivered from Zevenaar?
How long is the average production time if something is not in stock?
This depends on the kind of product.
In general, non-stock products or very large volumes can take 12 to 16 weeks delivery.
Customized products will take about 12-16 weeks production after agreement on the design.
Sterile infusion materials and jackets mostly take around 2-3 weeks delivery time.
The expected delivery times are always communicated to you, either in the quotation or in the order confirmation.
What about shipping costs?
Shipping can be arranged by the customer or by UNO. We have very excellent international operating logistic partners with competitive rates to get your orders asap on your doorstep.
Small packages are generally sent with Fedex/TNT.
Shipping costs are mentioned on the invoice, proof of costs are available on request.
Orders with a value ≥ € 500, --, are shipped within the Netherlands free of charge.
What are customized products?
How can In order a customized product?
What is the average lead-time for customization?
For custom infusion products the lead-times vary from 2,5 to 5 weeks.
Who is the design owner of the customized product?
UNO is the owner of the design details, unless UNO sells the complete design and tooling for the components to the customer. The customer will always receive the 3D design. One-off specials will not be shared with other customers. Also designs and related information with sensitive or company related details will not be shared with other. In those cases, we often have a NDA with the customer.
If I come up with a very special feature, can I then have exclusive rights?
What is a turnkey project?
What are the advantages of turnkey project?
What is included in turnkey project?
What measures do you take to protect intellectual property?
+31 (0)316 524 451
PO Box 15
NL 6900 AA Zevenaar
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